Due to the custom nature of our LED signs, we only accept returns if the item arrives damaged, defective, or incorrect. Claims must be made within 7 days of delivery.

No. Since each sign is made-to-order, we cannot accept returns for buyer’s remorse or individual mistakes made during ordering (e.g., wrong size, color, or design).

We will remake your sign or issue store credit if the product arrives damaged or not as described. Please send photos or a video of the issue to [info@led-jungle.com] within 7 days of delivery.

We do not offer monetary refunds for custom signs. However, eligible issues will be resolved through a replacement or store credit.

Please email us at [info@led-jungle.com] with your order number, a short description of the issue, and clear photos or a video. We'll respond within 1–2 business days.